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How do I buy Duo Cinema in Europe?
You can purchase our products from any distributor listed on
I inserted my flash drive into its USB port. My flash drive (2.0) just keeps on blinking & monitor prompting "waiting". Then nothing happens. Another problem is audio from DVD play is blurred, although HDMI & RCA cables are properly connected.
The problem probably comes from a compatibility issue between the DVD player and your USB flash drive. The model you purchased was manufactured quite some time ago, and does not support all modern drives.

First, we recommend that you try using it with another USB flash drive.

Second, please check the file format on your flash drive. They should be formatted in FAT16 or FAT32. If they are in another format, please change them to FAT16 or FAT32. NTFS files will not work on your player.